We are the Queensland
Council of Social Service
Our vision is to achieve equality, opportunity and wellbeing for every person, in every community
We believe that every person in Queensland – regardless of where they come from, who they pray to, their gender, who they love, how or where they live – deserves to live a life of equality, opportunity and wellbeing.
We are a conduit for change. We bring people together to help solve the big social issues faced by people in Queensland, building strength in numbers to amplify our voice. We connect communities, our members, the sector, other peak bodies, government and business, collaborating with our diverse stakeholders to create social change.
Our year in numbers
events were held
All over the state
media outlets quoted QCOSS
copies of Conduit
Sent to members, partners, and their employees.
people from across Queensland attended
Changing Lives, Changing Communities events.
Funded by QCOSS to support our vision.
sessions on the QCOSS website
Recorded during the financial year.
accessed Community Door
Across the suite of websites, including eTraining and Network Spaces.
contacts with services
To provide Human Services Quality Framework supports.
Our strategic plan
Our vision is for equality, opportunity and wellbeing for every person in every community. Our strengths and focus lie in
six key areas.
The work we do relies on these areas being connected. Together, they enable us to truly create a movement for change; a movement that will create equality, opportunity and wellbeing for all people in all communities.
Rebooting the system
Living affordability advocacy
QCOSS is driven by an aspiration for a better future for all, and particularly for people who are experiencing the most vulnerability in our communities. We are committed to overturning the systems that create and perpetuate inequality.
The basic cost of living has been increasing year on year for Queenslanders, with rising energy and water costs, rents, and a punitive income support system continuing to entrench disadvantage in our communities.
Our research has shown time and time again that we need to strengthen Australia’s social safety net to help eliminate disadvantage and poverty by increasing income support.
Being in service
Supporting the frontline
As the peak body for community services in Queensland, one of QCOSS’ key communication goals is to ensure that the sector is kept up to date with the latest developments and all the information they need to manage community services.
Community Door is a one-stop portal of information, news and resources for the community sector managed by QCOSS on behalf of the Department of Communities, Child Safety and Disability Services. In 2020 Community Door was relaunched with a fresh new look and updated search features, bringing all the latest sector news, up-to-date training, funding opportunities, government updates and more.
What will it take to create a community where everyone contributes, matters, and belongs?
Starting a revolution
Changing Lives, Changing Communities
QCOSS believes that it is vital communities have a say in decisions that affect them at local and system-wide levels, and that community leadership and solutions reflect the diversity of each community.
To achieve this, place-based work continues to be a focus for QCOSS - strengthening connections with community members and other stakeholders, particularly in regional Queensland, and developing a better understanding of the community sector’s challenges and opportunities.
What will it take to create a community where everyone contributes, matters and belongs?
The 2019 QCOSS State Conference
We know that it takes more than one person in a community to lead change.
To build on this movement and celebrate our 60th year of service to Queenslanders, we ventured to the beautiful lands of the Gubbi Gubbi people – at The Events Centre at Caloundra, on the Sunshine Coast - for Leading change together, QCOSS’ State Conference.
Held on 12 and 13 September 2019, the event brought together more than 270 participants at different stages of their ‘change’ journey to contribute, share their stories, and inspire others to change the world.
Author, co-founder of Resilient Aspiring Women, and keynote speaker Mariam Issa set the scene for the two days when she shared her journey of trauma, loss, and transition with participants.
Human Services Quality Framework Support: Kowanyama Women's Shelter
Since 2013, QCOSS has provided a range of supports to assist the community sector to implement the Human Services Quality Framework (HSQF), including one-on-one or small group support, as well as providing up to date information and resources through the Community Door platform.
Providing support is a vital way for QCOSS to join forces with the sector and help community organisations to meet service delivery challenges.
The Kowanyama Women’s Shelter has been operating for over twenty years and provides valued services to women and children escaping from domestic and family violence.
Walking the talk
Restructure: Walking towards
a new chapter
This year QCOSS undertook a restructure to ensure we are optimally positioned to achieve our 2019-24 Strategic Plan and ultimately,
Grant Project Funding
Management & General
2020 Net Assets
2020 Total Assets/Liabilities