ANNUAL REPORT 2024-25

Since QCOSS was formed in 1959, Queensland has had 23 state elections. 

Each election reshaped the state in some way, shifting priorities and resetting agendas – no matter who won power. QCOSS has long adapted to these changing circumstances, responding to growing needs and making sure the voices of our members and the people they represent are heard. 

But the 2024 election was different. This time, QCOSS wasn’t on the sidelines. We were at the centre – seeking to shape the election debate and, by extension, shape Queensland.

So much of QCOSS’ activity during 2024-25 was centred on the October state election. In a time of rising inequality, spiking energy prices, and historic housing stress, so much was at stake. Not only did QCOSS seek to elicit policy and program commitments from government, but we also acted to ensure all parties understood the fundamental importance of the social services sector.

That statewide impact grew from local voices. 

For months beforehand, our Town Halls brought communities together across the state to talk about the issues that matter most: housing that is affordable and secure; and relief from spiralling living costs; services for families and children that are there when they’re needed. And the sustainability of a community sector stretched to its limits.

We carried those priorities into the election. QCOSS capitalised on the Leaders’ Debate, where we partnered with The Courier-Mail to ask the Premier and the Opposition Leader about the issues that mattered the most. Our continued relentless advocacy on behalf of our members shaped the commitments both sides were willing to make. The influence of our members was clear. Our collective voices can steer big conversations when people come together as a movement.

This year was also about beginnings. With a new State Government in place, QCOSS capitalised on the work we had done and moved quickly to build constructive relationships with new Ministers, MPs and advisers. Change brings opportunity and we’re determined to ensure our sector is at the table when decisions are made. QCOSS worked with the new government on the first phase to establish an independent Domestic and Family Violence peak. This new body will give DFV services across the state a strong, united voice, and we are proud to play a part in its creation.

Our members have been at the heart of all of this. Hundreds joined Town Halls, forums and workshops, and thousands took part in our campaigns and events. The Community Impact Awards and Budget Breakfast sold out, a clear sign of the strength and solidarity of Queensland’s community services sector.

Throughout the year, we strengthened sector capability and addressed workforce planning through key initiatives including our role as Industry Skills and Jobs Advisor (ISJA) and the Supporting Diverse Workforces program. We also delivered over 90 events, engaging over 7,500 participants across the state to build capability and inform our advocacy.

Our daily work also continued: research that influenced debate, submissions that shaped laws, and support that helped organisations stay strong. None of it would have been possible without the talented QCOSS team, and the members who remind us why our work matters.

Looking ahead, QCOSS will keep bridging communities and politics, standing up for fairness, and helping shape a Queensland where everyone can thrive.